SERVICE EVALUATION
Use the spaces below to help organize and record the symptomps you are experiencing. Check what and when as applicable.
During Your Visit Here, How Satisfied Were You With ...
Very
Satisfied
Somewhat
Satisfied
Neither
Somewhat
Dissatisfied
Very
Dissatisfied
The convenience of the service department's hours and scheduling ?
The attitude of the service advisor ?
The service advisor's attempt to understand your problem ?
Explaination of repairs made ?
Commitment of doing the job right the FIRST time ?
Based on this visit, how satisfied are you with your overall service experience here ?
Was your vehicle ready when promised ?
Yes
No
Please select one
Were you treated courteously ?
Yes
No
Please select one
If your vehicle was NOT fixed right FIRST time, what do you think the primary reason was ?
Product Quality
Quality of Service
Parts Availability
Other
Don't Know
Would You Recommend Our Service To A Friend?
Definitely
Recommend
Probably
Recommend
Might or Might Not
Recommend
Probably Not
Recommend
Definitely Not
Recommend
COMMENTS ::
NAME ::
E-Mail ::
Phone ::
HELP US TO SATISFY YOU
